Lawdata Warranty services are self-funding schemes that are flexible, easy to manage and simply for the customer to understand. They are available in either a standard self administered version or a claims service version. Hundreds of Lawdata's Clients and thousands of satisfied customers are proof that Lawdata Warranties generate big profits and increased customer satisfaction!

Lawdata warranties are available for use on either motor vehicles or motorcycles and have been designed with maximum flexibility in mind. The unique element about both Lawdata Warranty Services the absence of any middleman; this can only be good news putting both the profit and control back firmly in your hands.

All Lawdata Warranty Service users gain access to the Legal Support Team either through the Legal Helpline or via fax & Email. As well as advice on warranty related issues the service includes a conciliation service to deal with disputes between the dealer and customers.

Both Warranty Services are compliant with Trading Standards and are free from IPT Tax.

By cutting out the middleman and using one of the Lawdata Warranty Services, you could make substantial savings.

Simply follow these three steps and see what you could make!

1. Take the total value of Warranty Premiums paid out to your current provider.
2. Take the value of claims met by your current provider.
3. Subtract item 2 from item 1.

This is the middleman's cut and represents a cost saving that could be yours!

Customer Care and Quality Control

When your customers buy a car from you they buy into your trust they do not have any expectation from a third party warranty company - they do have expectations from the dealer!

When a claim arises often the warranty company finds reasons riot to pay or the payment is delayed due to the administration process; the result is a dissatisfied customer your dissatisfied customer!

If you held on to the Purse Strings you would control the warranty payments allowing you to settle any claims quickly and efficiently leaving you with a satisfied customer a customer that will Probably buy from you again.

Lawdata provides a comprehensive Warranty Service that overcomes all these issues.

Lawdata Standard Warranty Service

What you get with Lawdata Standard Warranties

• Lawdata Conciliation Service.
• Claims Control Register.
• Dealer Operating Guide.
• Option of Personalised Warranty Booklets.
• Full Guidance and Support.

Benefits

• Retention of all Servicing and Repair work during the Warranty period.
• Reclaimable VAT on repairs.
• No IPT Tax.
• Option to defer the claim against Corporation Tax liability for Limited Companies.
• Dealer Controls the level and duration of the cover.
• Dealer sets the selling price controlling the margins.
• Dealer directly involved in customer service controlling any dissatisfaction.

How the Standard System Works

Step 1 Select the terms of the warranty e.g. 3 months, £500 claim limit and scheme 2 for parts coverage and enter on the proposal form.

Step 2 If the warranty is to be included in the screen price it should not be separated on the invoice. Should you decide to make a separate charge for your warranty then a warranty price list must be displayed and the warranty must be shown separately on the invoice. If you do make a separate charge, remember that VAT has to be included at 17.5%.

Step 3 Put the warranty income into an interest bearing account to fund claims. When claims have been paid the remainder is additional profit for you.

Step 4 When a warranty is used, enter the details decided in Step 1 and number it with a traceable number. Such as your invoice or stock number for that vehicle.

Step 5 Remind the customer of their responsibility to have the car serviced within the terms of the warranty to validate it. This is an opportunity for the dealer to capture regular service income directly or through a nominated garage.

Step 6 In the event of a claim follow the claims and conciliation procedure detailed in the Dealer Operating Guide.